・Cupcakes are always best eaten on the day.
・If you wish to store them for longer than 12 hours we suggest refrigerating them. They should be taken out of the fridge two hours before serving for best flavor.
・If you wish to store them for longer than 24 hours we suggest freezing them.

When defrosting cupcakes please remove out of the plastic packaging and defrost at room temperature for 2 to 3 hours (or until the cake is defrosted and buttercream soften). Please do not re-freeze already defrosted cupcakes. Please not defrost using oven nor microwave.

For fresh and defrosted cupcakes please consume within 2 days
For frozen cupcakes please freeze and consume within 7 days and follow defrosting instructions.

【Ingredients】Flour, eggs, sugar, Pure Madagascar Bourbon Vanilla, milk, Corn Flour, baking powder, bicarbonate of soda, sunflower oil, butter, margarine, icing sugar.
【Other ingredients】 Carrots, walnuts, lemon, coffee, chocolate chip, chocolate spray, desiccated coconut, coconut milk, raspberry confiture, strawberry confiture, strawberries, match powder, fondant, argent, marshmallows, colored sprinkles and decorations.
Please note our Food is prepared in Kitchens which use Nuts, Wheat and Diary Products.

Minimum 6 cupcakes for pick up
Minimum 12 and up to 60 cupcakes for frozen delivery. Please contact us if you purchase more than 60 cupcakes via the online form or telephone.(We accept 6 and more cupcakes until end of June.)
You can purchase from one cupcake from our bakery in Takanawa.

Minimum 2,100 yen up to 100,000 yen (please contact us if you purchase more).

・Freezing fresh cakes immediately, and deliver by Yamato Transport cool TA-Q-BIN on the delivery designated date.
・Frozen Delivery is available for regular size cupcakes only and not available for Mini cupcakes and Layer whole cakes.

Pickups of the fresh cakes in the morning from our bakery can be scheduled from 10am onwards until 3:00pm in Tuesday to Sunday (we close on Monday).

Fresh delivery from our bakery is possible however only within 2km radius between Thursdays and Sundays - we do have limited slots so please contact us for enquiries. We may decline without such enquiries.

Please note Delivery of Mini cupcakes and Layer whole cakes are not available, they are pickups only.

You can not order multiple items with different delivery methods at once. Please order separately for each delivery method.

Frozen Delivery - We usually require a minimum of 5 working day notice to prepare regular menu item order. You can choose the delivery time zone.

Pickups from our bakery Takanawa. We usually require a minimum 4 working day notice to prepare regular menu item order. You can pick them up any available time on the specified delivery date during the above-mentioned time (See Pickups above).
Layer whole cakes We require a minimum of 10 working day notice.
Customized request – Please call our bakery 03-6447-7279 preliminary
Wedding orders - We require at least 4 week notice to avoid disappointment.
For last minute reservations or pickups from our bakery contact us online or call our bakery 03-6721-9747 between tue-fri 10am-3pm sat-sun 10am-5pm in the morning Tuesday to Sunday.

Issuing coupons(In case of regular size cupcakes order)

In the case of frozen delivery, Bellas makes and uses its own strong packing materials to prevent the cupcakes from breaking during delivery.

If you come to a bakery and pick up, you don't need packing materials, so we issue coupons that you can use on your next order or when you buy cupcakes at the bakery depending on the number of cupcakes you ordered. The types of coupons are as follows:

From 12pieces to 23pieces 200 JPY coupon

From 24pieces to 47pieces 400 JPY coupon

48pieces or more 600 JPY coupon

We will issue a coupon when you come to the bakery and pick up. (Valid period One year from issue date)

Please enter a coupon code if you would like to use it for your next order.

When you use it for shopping at the bakery, please submit a coupon. (Please be aware that we don't give change.)

Please note you cannot choose the preferred delivery date and time in our ordering form, so please write the preferred delivery date and time in the Remarks of or telephone us accordingly.

Please note we’ll advise you by email or telephone if you are not be able to pick up or receive the ordered products on the specified date and time due to unavoidable circumstances.